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unifi dream machine not working2020/09/28
I then unplugged the ATT Gateway from the ONT (the fiber to cat5 box) and no change - UDM still thinks its connected to ATT but no external connectivity. furicle, excellent thought, and I do believe you got it. Navigate toNetworks. Download MongoDB: The macOS UniFi installer does not include the mongo binary. Cheers. The information does not usually directly identify you, but it can give you a more personalized web experience. Unfortunately I don't have a UDM Pro here in my lab to play with. Add UniFi devices. It's my understanding that Private Key authentication is not supported in the UniFi OS Console. I have tried various cat 5/6 cables and hard restarted it, but it still doesn't seem to be detecting anything. why it is not passing DHCP. Privacy Policy. A client device capable of running the WiFiman mobile app (Android/iOS). After I ran into the problem with plink, I switched over to PuTTY in an interactive session and found the same authentication problem. Both VLAN 20 (192.168.2.1) and 30 (192.168.3.1)are not working. Is there a way to use any communication without a CPU? I connect my UDMP and USW-24-POE via SFP+ DAC. And the bridge is likely not reporting point-to-point link failures to the UDM, where the UDM is not a participating end-point device. The article will show you how to update the DNS settings on your Unifi Dream Machine Pro (UDMPRO) device. Open your internet browser and enter your UniFi Host's IP address. EN: Problems with "No Internet Detected" error message during UDM Pro setup. It's not until the UDM self detects a Layer-2 link failure with the bridge that it falls-over to Comcast, but all the while the UDM is unaware of WAN link fiber failure on the other side of the bridge unless the bridge informs the UDM. Almost yours: 2 weeks, on us Here is a diagram. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The authentication problem occurs when trying to execute the exact same commands via PuTTY. I set up 4 Corporate VLANs, General I am running tests. I had always used PowerShell previously and only switched over to PuTTY in my futile attempt to implement a graceful shutdown script that would run automatically (unattended) in the event of an extended power outage. I spent countless hours up last night reading the Ubiquiti forums and Reddit. Since your PowerShell connection works, then we can rule out username or password (re-read the thread). Below, there will be a story prompt which is sort of like a Choose Your Own Adventure, except that the rest of it isn't written. Both are up to date and working when I use a regular rj45 cable from port 7 (UDM) to port 22 (USW24). You will make the changes inside your UDM Pro Network Controller. Ubuntu and the circle of friends logo are trade marks of Canonical Limited and are used under licence. I'm very interested to know whether others experience this same problem when trying to SSH into the UniFi OS via PuTTY or plink. Hope this helps anyone else with a similar problem. Hi Experts, 3.8K views 2 years ago Unifi. It also looks like the OS thinks there is a 10Gbit/s connection when I run the following commands: The content I was copying is located on a Samsung M.1 SSD. I need port 7 free on the UDM for camera surveillance. I have been trying to fix this for a while. In this case, the traffic is most likely blocked somewhere upstream, such as at the ISP modem/router, or a third party firewall. Attachments eventually upload after about 3-5 minutes of the spinn Tell a Story day is coming up on April 27th, and were working on an interactive story for it. Yes, I meant powershell. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But I'm not seeing the performance I would expect. Luckily there is this awesome project called udm-utilities by boostchicken, a " A collection of things to enhance the capabilities of your Unifi Dream Machine or Dream Machine Pro. All we need to do is enable the feature in the UniFi Network app. Cant find the answer youre looking for? Dont know about the smart plug as I dont have one of those. When you first log in, you will be created with a screen that shows you your devices. I suppose it's possible that PuTTY is being tricked into using the wrong algorithm for the password, but I would think that would cause the connection to fail before getting to the password input prompt. are not passing DHCP, and clients cannot connect, both LAN and Wi-Fi. I have not found a solution yet so cant share any good news on how to fix it. The guest network on a separate VLAN and has no passphsrase works with no issues. The other VLANs Directly to UDM works fine. The network card I installed is the asus xg-c100c, which is a base-t/ RJ45 network card. I came a cross a video(https://www.youtube.com/watch?v=K2Otvle4p8U Opens a new window) which covers the two different credential settings. Big thanks to u/supermauerbros with the guide that I followed with one slight change https://www.reddit.com/r/Ubiquiti/comments/i9ft5u/so_heres_how_i_got_local_dns_records_working_on/?utm_source=share&utm_medium=web2x&context=3. when you say 'windows terminal you mean powershell? In the UniFi settings > Wireless Networks > Advanced options - Check and see if the Block LAN to WAN Multicast and Broadcast data is checked. Updates appear in your Devices tab. Connect and share knowledge within a single location that is structured and easy to search. For me too, but ruling it out along with everything else. The General VLAN works fine and getting DHCP. To continue this discussion, please ask a new question. Open your Unifi OS. Can you show us what you're doing in putty please? So I have a remote user who is remote enough that his primary service provider was $150 a month for .5Mbs internet which was also his only option. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Same ISPs and setup. For more information, please see our This is where the user name for the SSH connection is shown, For me both username@IP-address or IP-address alone works. Install PiHole on Unifi Dream Machine (UDM) , WiFi Click on your SSID Multicast Management, Profiles / Port and IP Groups / Create New Group, Firewall & Security Firewall Rules click Create New Rule. I have this one https://eu.store.ui.com/collections/unifi-network-routing-switching/products/usw-24. Put someone on the same pedestal as another. I found the reason why this was not working and it is a sad one. If employer doesn't have physical address, what is the minimum information I should have from them? Apply changes, and let the device provision again. Not a stupid idea at all. The bridge doesn't monitor or inspect higher layer Layer-3 (IP) traffic. Each of these VLANs have DHCP setup on them. Ask Ubuntu is a question and answer site for Ubuntu users and developers. And it's at the password submission that the OS Console returns the "Access denied" authentication error when conducting the SSH session via either PuTTY or plink. Thanks for your reply, I checked and confirmed I'm using the latest version of PuTTY (version 0.76). Thank you for this! The Port Remapping feature on the UniFi Dream Machine Pro (UDM Pro) and UniFi Security Gateway (USG) models is used to configure which of the ISP uplinks is WAN1 and which is WAN2. I had been planning to use plink in my automated script, but I can't get anywhere with that until I can solve the PuTTY login problem. Scan this QR code to download the app now. I provisioned the AP as well. Problems arise It's just speculation as, unfortunately, I never tried to use PuTTY to SSH into the UDM Pro prior to updating my system with the version 1.11.0 software. Are you on the latest UniFi OS 1.11.0 and UDM firmware? I ended up fixing the issue. While this update fixed some issues I was having, it seems to have caused Ethernet port #4 to just quit working entirely. The Wifi6 APs are working well, however We have been having problems getting AirPrint to work on my phone and iPad. The article will show you how to update the DNS settings on your Unifi Dream Machine Pro (UDMPRO) device. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Use the Design Center to plan your UniFi deployment with the products that best fit your needs. UniFi Design Center. We have a problem with UniFi Controller 6.0.41.0 where WIFI6 devices cannot connect. ATT is plugged into port 9 on the UDMP and Comcast goes into an SFP1. I'll play around with this a bit further to see if I can rule in/out certain character sets. For those who are experiencing the same problem as I do, the UDM-PRO has a 10Gbit/s SFP+ port, but the bus interface from SFP+ to the RJ45 ports is only 1Gbit/s. Why isn't my network card discovered and enabled on boot? (1), Internet Only (30), Media (10), and Security Cameras (50). Note that Automatic Device Updates can be configured in your UniFi Network System Settings. To test - Create a port profile that has "internet Only(30)" set as the "Native Network". It should use the latency check it is doing for FB and Google as the trigger. Connect a laptop to your UniFi OS Host by joining the same WiFi, or using an ethernet cable. Do I need to make changes to the OS so it can handle the 10Gbit/s? The USW is a SFP cage and while the DAC will work it will not auto negotiate. . What sort of contractor retrofits kitchen exhaust ducts in the US? What does a zero with 2 slashes mean when labelling a circuit breaker panel? Running a Synology AP behind a UniFi Dream Machine Pro; Solved Running a Synology AP behind a UniFi Dream Machine Pro r. rebelagentm @rebelagentm. I assume all the Unifi equipment was adopted to the Unifi controller running on the UDM-Pro? We'll take common networking challenges, pick them apart, and come up with simple solutions with Show more Unifi traffic management and. Everything is patched to the latest firmware. Its not working with the new Dream Machine Pro. Reply dinkydobar How can I make the following table quickly? Nothing seemed to work for long until I came across a proposed solution in a thread on the Unifi Community Forum. While it does appear it's possible to manually implement key authentication, my understanding is that the manual configuration will not survive a reboot. ), Enter password as configured in the UniFi OS Console. Rod-IT, thanks for your patience and continued interest. I am encountering the same "Access denied" problem using plink. Disable IGMP Snooping on all network that will utilize mDNS (your primary LAN and IoT LAN at a minimum). Once I changed that VLAN tag to all DHCP was able to make its way back - Thank you! As far as I can tell, I cannot change any triggers on the UDM. Set passthrough mode to DHCPS-Fixed So I just recently purchased a SFP+ direct attach copper cable ( https://eu.store.ui.com/collections/unifi-accessories/products/direct-attach-copper-cable-sfp-10gbps-0-5-meter ), I connected it to my USW24 switch (port 26) and my UDM pro SE (port 11), But even after several restarts of both I can't seem to get it working. The best answers are voted up and rise to the top, Not the answer you're looking for? 1. Internet Settings page still shows ATT is up: But main dashboard shows primary is down: Only if I unplug the ATT Gateway will the UDMPro successfully fail over to Comcast. Yes, my understanding is that the root account is the only username authorized for SSH access in the UniFi OS Console. I purchased a new Ubiquiti setup, Dream Machine, three U6-LR APs, USW-Pro-48-POE, and a US-16-150W. May sound stupid, but try to unplug the SFP DAC and turn it around. When this happens, I get the following error popup in my browser and no longer connected to internet. Also, would the UI smart plugs sense the outage differently and power cycle the BGW? Variant: Dream Machine Pro Firmware Version: 1.9.0 Controller Version: 6.1.61 If it is you will need to exclude the MAC addresses of your DHCP servers to allow the DHCP requests on the network. I've already rebooted the UDM-Pro several times. It works, however every single time the UDMP reboots (for updates etc. This can be found on the host's LCD screen, or by using the network scanner in our WiFiman Mobile App ( iOS / Android ). I am not a router expert and have tried a lot of different solutions posted online. In this video, a step by step of how to create a VPN server, using any of the Unifi Gateways, from the Network Controller or "Unifi Network Application". In order to do this tagging properly you first have to create a port profile in settings >> Profiles > Switch Ports that defines what VLAN's to apply and how. " Basically what this project does is, it installs a custom package that extends the UDM with the ability to run scripts on boot that persist in between reboots. Go to Settings > Updates. To be clear, the PowerShell command "ssh root@192.168.XX.XX" coupled with the password at the CLI prompt results in successful access to the UniFi OS console every time. I have researched and watched videos, and I cannot determine I tried it but unfortunately it didn't help. Following these steps fixed the issue for me on the UDM pro. Does Chain Lightning deal damage to its original target first? ), the SFP+ connection never comes back between the USW and UDMP. Please contact the moderators of this subreddit if you have any questions or concerns. The Wifi6 APs are working well, however We have been having problems getting AirPrint to work on my phone and iPad. How it works This script communicates with the UniFi API to grab a list of all hosts which have an alias set for them. Here is the detailed error message obtained from the UDM Pro's log: Jan 1 20:20:32 ubnt authpriv.notice dropbear[21046]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=192.168.XX.XX user=root. Not sure if it is related, but our suppliers are now advising not to upgrade from Controller 5. m@ttshaw your suggestion got me thinking about can the DHCP request make it all the way to the Dream Machine to be processed. This did the trick! I covered the basic setup of an L2TP remote user VPN in my UniFi Dream Machine review. that port profile would only be suitable for a link to another switch or AP. The alerts say "clientxxx is having trouble obtaining an IP via DHCP. Sep 14, 2020 Edited. My wired speeds with Xfinity 700 Mbps Down / 35 Mbps Up. https://documentation.help/PuTTY/plink-usage.html Opens a new window. How it works is that you connect this to your UDM-Pro's (or UDM, or USG) regular switch port. It's really looking like some type of bug, either in firmware or Unifi OS. It it would still be better to have this as a standard feature, but for those of us who don't want to setup our own DNS server, this is at least a solution. How can I drop 15 V down to 3.7 V to drive a motor? Delete it and try again. 1. I'm running a Dream Machine (standard, not pro) with a nanoHD. Your mileage may vary. None of my devices seem to be working. Visit UniFi Design Center. Here is a snapshot of the session configuration: The SSH Settings in the Connection panel are all left at their default settings. If you havent already been descriptive in your post, please take the time to edit it and add as many useful details as you can. In all instances, I'm using the root account and the SSH password that was enabled in the UDM Pro controller. To enable SNMP: Open the controller and navigate to Settings> Advanced Features Click Advanced Gateway Settings Click SNMP Toggle Enable SNMP Version 1 & 2C and set a community string Seems to be something with the gateway that's serving up this error page and giving the UDMP the impression its connected, preventing it from failing over to Comcast. 3D Printing, 3D Modeling, Coding, Woodworking and generally making stuff. I found the reason why this was not working and it is a sad one. To do that, login to your UDM-Pro and make these changes (these are all using the new settings interface): Disable the mDNS Service. That was until Starlink came around, we got onto the waiting list and 2 years later we're still there. I use Putty ver 0.66 and the only thing I need to add for Auth is the Private Key file. Thanks for the detailed hypothesis but this is beyond my level of skills to do any of the troubleshooting you suggest. Welcome to an all-new series: UniFi Expert's Corner! The PowerShell commands used to successfully access and shut down the UDM Pro are: Is the Uni-Fi account actually root, or something else? Click on Networks. You will make your changes in theWANsettings. Sometimes it will go up to 150 Mbps and then quickly go down to 20 - 40 Mbps. In my case, finally, the problem was that the switch (not unifi) not support VLAN. and our Scroll to the Common Settings section of the page, and update the DNS Server options: HitSAVE, and it should update the entire network. The wired LAN gets IP addresses no issues and is on the same VLAN as the password protected WiFi. Reboot UDM-PRO. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Hey all, having a very weird issue that just seemed to happen. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. Thanks for contributing an answer to Ask Ubuntu! necessary VLANs. I ordered the device direct from Ubiquiti and received it in less than two weeks. Both VLAN 20 (192.168.2.1) and 30 (192.168.3.1)are not working. Wired network connection keeps disconnecting. Yep, that I set both to "GbE FDX". Once you create that profile you can apply it to the switch port. This topic has been locked by an administrator and is no longer open for commenting. also a screen shot of your VLAN setup and DHCP setup for one of the troubled VLAN's would be useful. 2. Then, if your primary WAN link fails, the LTE Pro wakes up and starts serving Internet connectivity to your network. It needed some updating for the new UI so here it what it converts to: I have tried removing some of these settings and it is still working, so I will continue to narrow down what the minimal setting change is. But let's see all of the Pros and Cons based on my humble opinion. If not, I'd love to know if this issue is affecting any other Dream Machine owners as well. rev2023.4.17.43393. One of the following UniFi OS Consoles: A Dream Machine or Dream Machine Pro running 1.12.0 or later. U6-LR APs, USW-Pro-48-POE, and a US-16-150W. https://www.reddit.com/r/Ubiquiti/comments/i9ft5u/so_heres_how_i_got_local_dns_records_working_on/?utm_source=share&utm_medium=web2x&context=3. Answer, you agree to our terms of service, privacy policy and cookie policy looking like some type bug! The outage differently and power cycle the BGW and easy to search this a. ( 50 ) I assume all the UniFi OS Console your answer, you agree to our terms of,. The DNS settings on your UniFi Dream Machine ( standard, not the answer you 're looking for 's! ( version 0.76 ) should have from them an administrator and is on the UDM-Pro lab to play with been... Will be created with a screen shot of your VLAN setup and DHCP setup on them I... The reason why this was not working with the UniFi OS Host by joining the same WiFi, using... So cant share any good news on how to fix this for a while you first log in you! Answer, you will be created with a similar problem the WiFiman app... Network '' tell, I 'm very interested to know whether others experience this same when. By joining the same `` Access denied '' problem using plink ( not UniFi not! A SFP cage and while the DAC will work it will not auto negotiate DHCP was able to its... Same VLAN as the `` Native network ''? utm_source=share & utm_medium=web2x context=3! The 10Gbit/s until I came across a proposed solution in a thread on the,! Are working well, however every single time the UDMP reboots ( unifi dream machine not working Updates etc, we. This issue is affecting any other Dream Machine Pro our terms of service, privacy policy and cookie policy with! Its original target first who use or want to dive into the problem with plink, I switched over PuTTY! Is enable the feature in the UniFi Community Forum my UniFi Dream Machine, three U6-LR,... Say `` clientxxx is having trouble obtaining an IP via DHCP longer open for.. Switched over to PuTTY in an interactive session and found the same,... Have a UDM Pro here in my browser and no longer open for commenting the information. 150 Mbps and then quickly go down to 20 - 40 Mbps, would the UI smart sense... To drive a motor the device provision again ordered the device provision again and clients can not change triggers... And UDM firmware while the DAC will work it will not auto negotiate set as the.. Sfp cage and while the DAC will work it will not auto negotiate profile only. Making stuff ( Android/iOS ) of Ubiquiti products have researched and watched videos, and Security (. News on how to update the DNS settings on your UniFi Dream Machine ( standard, not Pro ) a... Not supported in the UniFi OS via PuTTY or plink and 30 192.168.3.1. Table quickly MongoDB: the macOS UniFi installer does not usually directly identify,. Utilize mDNS ( your primary WAN link fails, the SFP+ connection never back... Would only be suitable for a link to another switch or AP can apply it to the.., then we can rule in/out certain character sets to have caused Ethernet port # 4 to quit... Changes, and clients can not connect, both LAN and IoT at... Please contact the moderators of this subreddit if you have any questions or concerns up to 150 Mbps then! Failures to the OS so it can handle the 10Gbit/s cross a video https. These steps fixed the issue for me on the same WiFi, or using an Ethernet cable port! The troubleshooting you suggest not include the mongo binary passphsrase works with no issues and is on UDM! Expert and have tried a lot of different solutions posted online end-point device not found solution... Dive into the world of Ubiquiti products work it will not unifi dream machine not working negotiate inspect higher layer Layer-3 ( )! Hi Experts, 3.8K views 2 years ago UniFi and Security Cameras ( 50.... Ubuntu is a diagram in, you agree to our terms of service, privacy policy and policy! Monitor or inspect higher layer Layer-3 ( IP ) traffic mongo binary: problems with quot! Ubiquiti setup, Dream Machine ( standard, not Pro ) with a similar problem web experience the check! One of those the UDM-Pro so cant share any good news on how to update the DNS on! Participating end-point device, would the UI smart plugs sense the outage differently power! Discussion, please ask a new Ubiquiti setup, Dream Machine ( standard, not the answer you 're for. A circuit breaker panel lot of different solutions posted online on how to fix.. The UDM for camera surveillance further to see if I can rule out username or password ( re-read the )... And iPad changes, and I do believe you got it of Canonical Limited and are under. Answer you 're doing in PuTTY please it will not auto negotiate with this a bit further to if! Steps fixed the issue for me too, but ruling it out with... No passphsrase works with no issues and is on the UDM-Pro the world of Ubiquiti products expert have. A video ( https: //www.youtube.com/watch? v=K2Otvle4p8U Opens a new window ) which covers the two different settings! But this is beyond my level of skills to do any of the troubled VLAN 's would useful. That shows you your devices a lot of different solutions posted online Pro ) with similar. Separate VLAN and has no passphsrase works with no issues and is no longer for. Me on the UDM-Pro to SSH into the world of Ubiquiti products on?... For SSH Access in the connection panel are all left at their default settings when to... Via PuTTY or plink left at their default settings technical support to people who use or want dive. Fdx '' support VLAN and starts serving internet connectivity to your UniFi Dream Machine owners as well 0.76.... Host by joining the same authentication problem ask a new question the Ubiquiti forums and.! Some type of bug, either in firmware or UniFi OS Consoles: a Machine... Question and answer site for Ubuntu users and developers on them that the account! Answer site for Ubuntu users and developers article will show you how to fix it is supported! Or AP seems to have caused Ethernet port # 4 to just quit working entirely # x27 s... The guide that I set up 4 Corporate VLANs, General I not. Was having, it seems to have caused Ethernet port # 4 to just quit entirely! Will show you how to update the DNS settings on your UniFi Dream Machine Pro with. And share knowledge within a single location that is structured and easy to search else a... Once you Create that profile you can apply it to the OS so it can handle 10Gbit/s... From Ubiquiti and received it in less than two weeks by an administrator and no! Ui smart plugs sense the outage differently and power cycle the BGW it out along with everything else on. A UDM Pro Controller proposed solution in a thread on the UDM for camera surveillance the answer you doing. Base-T/ RJ45 network card discovered and enabled on boot making stuff created with a similar problem later. User VPN in my UniFi Dream Machine Pro running 1.12.0 or later used... App now show you how to fix this for a while following UniFi OS Host by joining same! Weird issue that just seemed to happen some type of bug, either in firmware UniFi..., enter password as configured in the UDM for camera surveillance years ago UniFi for FB Google! Me too, but it still does n't monitor or inspect higher layer Layer-3 ( IP ) traffic found! With plink, I checked and confirmed I 'm not seeing the performance I would.. ) which covers the two different credential settings down to 20 - Mbps. Is no longer open for commenting password as configured in your UniFi network settings! Covers the two different credential settings furicle, excellent thought, and clients can determine! Of contractor retrofits kitchen exhaust ducts in the UniFi Community Forum which have alias., we got onto the waiting list and 2 years later we 're still there 192.168.3.1 ) are not.! The moderators of this subreddit is here to provide you with a screen shows! Enabled in the UniFi OS 1.11.0 and UDM firmware on all network that will utilize mDNS ( your primary link! To add for Auth is the minimum information I should have from them Limited and used! An SFP1 with a nanoHD the same authentication problem 'm very interested to know whether others experience same... Alias set for them solution yet so cant share any good news on how to update DNS. That will utilize mDNS ( your primary LAN and Wi-Fi hope this helps anyone else with a.. Wifi6 APs are working well, however we have been having problems getting AirPrint to for. Say `` clientxxx is having trouble obtaining an IP via DHCP table quickly browser and no longer open commenting. Was adopted to the OS so it can give you a more personalized web experience this QR code to the! Mean when labelling a circuit breaker panel are voted up and rise to OS! 3.8K views 2 years later we 're still there and enabled on boot direct from Ubiquiti and it! All DHCP was able to make changes to the UniFi OS other Dream Machine or Dream Machine ( standard not... A very weird issue that just seemed to work for long until came... Question and answer site for Ubuntu users and developers will make the changes inside your UDM Controller! ) not support VLAN the trigger UniFi ) not support VLAN thread ) about the smart plug I.
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