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lg top load washer diagnostic test mode2020/09/28
Your Sidekick pedestal washer keeps track of the number of loads that you have washed, and it will let you know when it is time to run the tub clean cycle. Leave the lid open to dry the tub interior. Thank you for using LG washing machines. Exit the diagnostic test mode. Warning:The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Plug the washer back in, ensure that the door is completely closed, and restart the cycle. The error code is the washers means of communicating with you that a function or part is malfunctioning. The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. Then, mount the new lid lock in the same place, and position its wires the same way as before. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. Open and reclose the drawer to attempt to clear the code. 4. Problem solved! Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. If the problem is a circuit overload, have it corrected by a qualified ACTIVATING THE DIAGNOSTIC TEST MODE 1. How to unlock the control panel. This Mode is called the Test Quality Control or the Servicing Mode. The dE3 error code will appear in your display if the lid is not properly latched. The control lock prevents children from altering the current cycle or accidentally starting the washer. Your washer will attempt to rebalance the load on its own up to three times. JavaScript appears to be disabled in your browser. The *correct* method for testing a SPIN CYCLE with laundry would be: 3) Press SPIN SPEED button (maximum speed setting). If the dE error code persists, the unit will require a repair service, please click below to visit our request a repair page. If this is the case, straighten or reinstall the inlet hose. LG washing machines will not begin any wash program if the door fails to lock, so you will see the dE error code on display when you try to start a new wash program. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. If the FE error code persists, the unit will require a repair service. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. If the unit is powered on and left idle for 4 minutes without starting a cycle. If the inside is not completely dry, it may cause a bad odor or mildew to form. Place the mouthpiece of your phone between the Smart Diagnosis logo and the POWER button. The PF error code indicates a power failure. Disconnect hoses from water supply and drain water from hoses. To prevent this from happening again, I removed the rubber hose extension and reduced the height of the PVC drain pipe (see the installation manual for maximum and minimum drain heights). An example is shown in the picture below. To prevent future occurrence of the dE error: The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment. If your washing machine is displaying an "Ed" or "OP" error code, the issue is related to the easy dispense. Six LG washers make our Best Washing Machines of 2023 rating: the 5-Cubic-Foot WM4200H, the 4.5-Cubic-Foot WM3600H, the 5.2-Cubic-Foot WM9000HVA, the WKGX201H WashTower, the 5.2-Cubic-Foot. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. LG washing machines often run into troubles like every other technological appliance. Some buttons do not operate when pressed o. Troubleshooting Note: Over time, residue may build up in the tub, leading to mildew or a musty odor. Please visit our Request a Repair page. In order to get the best possible experience from our website, please follow below instructions. Related Post: Why LG Washer is not turning On? After the tone transmission, check the diagnosis result through the next screen. Immerse the water inlet hoses in hot water to thaw them. Press the Power button to turn on the washer. The machine will turn off upon completion, marking the end of the Diagnostic Mode. Push "control/on" or "Start". Page 32: Test Mode TEST MODE The washer must be empty and OFF to enter the test mode. For your convenience, please visit our Request a Repair page. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. A CD display indicates that the combo unit is in cool down mode. Bleach may build up on the bleach dispenser cover. This code will display while your washer is attempting to rebalance the load by adding more water and redistributing the clothes within the tub. Plug the power cord into a properly grounded electrical outlet. Check out our easy dispense error message troubleshooting video for further assistance. Smart Diagnosis Technology helps diagnose and solve some problems that may be encountered quickly and correctly. The E6 error indicates an error about the clutch. Be sure to put the drain tube back on the plug completely, or there will be a leak. Using needle nose pliers, remove the filters. Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. The unit requires the service of a professional technician. (GMT -05:00, United States of America local time) It works by running a test on the appliance to determine the source of the problem. A small uE error message is an indicator that your washer has detected an unbalanced load. How to lock the control panel. 2. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages. If using a powdered tub cleaner, use the SideKick measuring cup for the correct amount. Then, connect the replacement door lock to the harness you removed earlier. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. If you notice a problem with your washer and have difficulty troubleshooting it, the Diagnostic Mode can help you. This can happen when: The unit will check each load for balance prior to going into the spin cycle. With the harness secure, you can mount the door lock in the same place as before, using the same screws. The diagnosis not only gives problem results but contains lots of helpful information to help you tackle the problem. In this guide, well dive deeper into the likely reasons behind the dE error code and how you can troubleshoot the issue. After the cycle ends, open the lid and allow the tub interior to dry completely. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. While the drain hose does not request cleaning, it is recommended to check it while you perform periodic maintenance on your washer. Next, press and hold the two buttons above the control lock marker again at the same time for three seconds. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. Related post: Why LG washer isnt spinning properly? How it fails: Top-loading models will experience the dE error code when the lid lock has failed. To clean the drawer opening, use a small, non-metal brush to clean the recess. An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Should one of those components fail, the washer will fail to lock the door or the lid as it should. If the dHE error code persists, close the water tap; and unplug the washer. Note: If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle. Cool down is set automatically when the drying cycle is completed. During the test cycle, the machine. Clothing will clump together throwing the weight of the drum off during the spin cycle. Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket. Check to see that the drain hose is properly installed. Run the cycle more often under heavy use conditions or if odor is already present. LG makes it easy to diagnose problems that you may have with your top load washer should you run into any issues, saving you time from calls and services. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle. You may also see an IE error code. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If anything isnt working correctly, the diagnostic mode will help you narrow the problem down to its source. As I understand it, that means Unbalanced load. Once the washer is drained, restart the washing cycle process. If not removed, the plastic film may roll up and hinder the door from closing. If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. This mode is often referred to as the test, quality control, or even servicing mode. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. The problem might be user-related faults, simple system malfunctions, or faulty components. Powdered cleaners may remain in the tub after cleaning. turned off at the machine but not at the power source). Press START/PAUSE to cycle through the test modes. As you progress through each test, the washer will display an error code only if there is a problem. Add one or two similar items or other smaller articles of clothes to help balance the load. Once thats done, you can then lift the main top of the washer. To do that, youll need to access the existing control board. Pour hot water in the washer tub and close the lid. Remove the cover from the bleach dispenser. Its an intelligent feature that helps users troubleshoot problems with the washing machine. The PF error code indicates a power failure. to Please visit our Request a Repair page. Clean the inserts and drawer with warm water. Press the Start/Pause button to start the drain pump for 1 minute. What it is: On top-loading LG washer models, youll find a component called a lid lock. When faced with a fault, your LG washer will display an error code that helps identify the problem. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. Also, check the drain filter to see whether the drain pump is frozen. If the FE error code persists, the unit will require a repair service, please click below to visit our request a repair page. Do not touch the surface or the display with sharp objects. You must replace those connectors the same way around when you put in the new control board. Doing so it will cause leaks and malfunction. Remove the inserts from the two compartments. If the E6 error code persists, close the water tap; and unplug the washer. Download the LG SmartThinQ on both android and iOS: NOTE: Follow the troubleshooting guide displayed by the Smart Diagnosis section of the SmartThinQ App. Proper care of your appliance can extend its longevity. If these attempts fail, the UE error code will appear on a display and will pause the cycle until you open the drawer and try to redistribute the clothes more evenly before continuing with the cycle. Avoid putting weight on or pushing down on the door while it's opened. And that is how to clean the tub of your washing machine. Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display. LG FRONT LOAD WASHER TEST MODE INSTRUCTIONS: 1 - Be sure the washer is completely EMPTY and the controls are OFF. When the washing machine detects too many suds, it will display this error code, and adds a sud reducing cycle. Unplug the washer or trip the circuit breaker supplying power to the washer off, While the washer is without power, press and hold the START/PAUSE button for 5 seconds. When troubleshooting the matter, youll likely notice a few tell-tale signs, seeing how the dE error code is related to the washers door. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. This will expel some of the antifreeze, leaving enough to protect the washer from damage. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. While the washer is without power, press and hold the START/PAUSE button for 5 seconds. Switch on your LG washing machine with the, Start recording on the Smart ThinQ app with the, Move the smartphone mouthpiece close to the Smart Diagnosis logo on your LG washer. If your LG washer shows you a dE error code, that means the machine is experiencing a door error. It also has a Self-Diagnostic Mode to check all system components for defects. The tcL code indicates that it is high time to run a TUB CLEAN cycle to help prevent buildup and odors in the machine. Detergent and fabric softener may build up in the dispenser drawer. The reminder message reappears for a few wash cycles, then disappears until the next scheduled tub clean cycle. These accompanying symptoms will confirm that the dE error code is genuine and not falsely detected by the washer. This adds about 2 hours to the cycle time. You can follow the steps as described below: If you cant fix the problem independently, do not hesitate to contact a technician or professional for help. That means youll first need to troubleshoot the problem following the steps described above. If any item is found, remove it by using a pair of pliers. UNIT must be in standby (unit plugged in, display off) 2. Make sure children and pets do not climb into the tub. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Wipe the body of the washer with a dry cloth to remove any moisture. The tE error code indicates a heating error, usually caused by faulty thermistor. This problem mostly happens while the lock is in the open position, which means you can open and close the door, though it will not lock. This may occur if the power supply to the washing machine is interrupted during a cycle from a power outage. Learn how to open the console and replace the timer and other control components in an Amana top-load washing machine. Make sure the drain hose is not clogged, kinked or pinched. LG Washer - My SideKick Buttons do not Work If the SideKick washing machine is installed in a place with high humidity, such as a bathroom, or if water penetrates the control panel during use, the buttons and display may malfunction. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If your unit is displaying an "IE" error code, it means the water supply is inadequate. If uncertain how to check, check out our "how to clean the drain pump filter" video. Use of a water softener is recommended in areas with hard water. D3 error code displays as a result of a coupling part that is malfunctioning. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. A dL error indicates that the door latch switch is not functioning properly. It's an intelligent feature that helps users troubleshoot problems with the washing machine. You will likely hear the sound of the lock trying to engage a few times before the dE error appears. Contact us for all your product questions or concerns. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). To fix this, simply restart the washing cycle. When the control lock is activated, a chime will sound and CL will appear on the display and now your control panel is locked. Do not use steel wool or abrasive cleaners. If the washer is full of water, it can be drained by selecting the rinse and spin cycle, followed by selecting the extra rinse option until you see the spin only indicator light on the display. After descaling, always run the Tub Clean cycle before washing clothing. Turn off the washer and unplug the power cord. Read more. It often happens when a device does not work. Please visit our Request a Repair Page. Please visit our Request a Repair Page. Please visit our Request a Repair Page. Holding the buttons, you will hear a characteristic sound and you will observe . Water filters. This error can occur when a coin or a foreign object is stuck between the pulsator and the tub. Next, check to see that your water inlet filters are not clogged. When clothes are not removed promptly when the drying cycle ends, wrinkles can form. The UE error code indicates an unbalanced load. This ability is possible through the LG Smart ThinQ app. On the other hand, you may also notice on a top-loading machine that the door isnt aligned correctly and fails to lock as its supposed to. In areas with hard water, mineral scale can form on internal components of the washer. If the error code persists, the unit will require the service of a professional technician. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. Unplug the unit until the repair service is completed. This feature is built to help users tackle their appliances problem. LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. When the drying cycle is complete the "CD" message displays. Allow the unit to rest for 10 seconds and restore power. How to fix it: Fixing this problem will require you to replace the faulty door lock. The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed. If you do not have an iPhone or Android phone, simply contact LG Customer Service and a representative will assist you in running the Smart Diagnosis test over the phone. Enter the test mode by simultaneously pressing a simple key combination: "Spin", "Options" plus a network key. It always was loud when doing stops and start No appointments. As the name suggests, this lock keeps the lid secure throughout the wash program that you have selected. SE error code are indicates a sensor error. . The application is available for both Android and iOS operating systems. Below is a step-by-step guide on how to enter the Diagnostic Mode on your LG washing machine: Newer models of LG appliances, including washers, dryers, and refrigerators, have the Smart Diagnosis feature. Do not spray water inside the washer. To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle. Remove the inlet hoses from the back of the washer. The washer cannot push the water any higher. It is caused by a short circuit, loose connection, ground fault or power surge. Classic Washers . !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("
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lg top load washer diagnostic test mode
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