brightgauge dashboard login

brightgauge dashboard login2020/09/28

Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. You can upload image files up to 5MB in size. Advanced quote and proposal automation to streamline your quoting. Everything you need to know - from our experts. Consistent, scalable, and high-quality help-desk services with trained technicians. By watching this webinar recording, you'll gain: A recap of the Foundational OML Trait - Value Creation Strategy. Select your existing dashboard template inside of BrightGauge. This is the single most important reason you need to be using BrightGauge. N/A. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. If you didn't have a chance to tune in to the CEO Growth & Profit series live, the Partner Success team combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. After reviewing the why, Peter jumps into the how. With Client Reporting capabilities, you can customize and send Connectwise reports any time of day or week. The support is phenomenal and responsive. NOTE: Spaces are limited. Managers have boards for monitoring and keeping track of SLA numbers. I ran into a bug where a report did not display exactly how I wanted, they had it fixed how I wanted by the following day. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. Alternatives to BrightGauge When Using Kaseya VSA/BMS We've recently switched from ConnectWise Automate & Manage to Kaseya VSA & BMS (SaaS). If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Using that NOC/Operations center as an example, heres a really simple way to assign each of your techs a ConnectWise Automate-specific dashboard that he or she can own completely. Next, you'd want to select Add A Filter from the top right of your dashboard, which will bring up this screen: Name each dashboard for the tech that would be owning it (Rob's Dashboard, Kim's Dashboard, etc.) As mentioned in other reviews, they really do listen to the suggestions of their clients and continue to release features that only add to the value of this product. That's why top performing MSPs have mastered the art of conducting value-driven QBRs. The builder will now stop you from resizing items bigger than the page. These guys are awesome!! With a well-defined TCP, you will be better positioned to develop, adopt, and enforce technology standards with your clients. These tech-specific dashboards can make, 1:1s a lot more productive and efficient. Technical expertise and personalized support to scale your staff. I would recommend them to anyone who is looking for a better reporting tool. These tech-specific dashboards can make 1:1s a lot more productive and efficient. Any tech can look at the Brightgauge board and know whay to do next. Connect a Datasource Automatically capture and input data points into charts to quickly identify and analyze patterns and trends. So if you already have a logo set for your account, this update should automatically apply to your emails. How the Integration Works: BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Now, BrightGauge allows us to have a constant live view of our business! View all your business solutions and metrics at once with seamless BI dashboards for easier analyzing and reporting. There is ZERO reason to not use this product. BrightGauge automatically computes these formulas for you. BG has allowed a sql neophyte like myself who has lived in excel spreadsheets and pivot tables to be able to pull info I've needed. We highly suggest you RSVP to each webinar now! Customize BrightGauge dashboards and sync your most-used business tools in a BI dashboard software designed to give you ultimate visibility. The tool is easy to use and can reach not only into Connectwise, but into many other data sources. //ray. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. Praharsh Anesitty Venkata Sai, Xterra Solutions Inc. BrightGauge reporting, dashboards and Scorecards provide great value. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. All rights reserved. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Peter also reviewed how to effectively plan and pay for QBRs in a way that will simultaneously strengthen your relationships and improve profitability. Like all tools it is what you make of it. BrightGauge is so impressive in how it assembles that data that any MSP using it now has a great tool in their arsenal to show clients the value of their MSP services. Customer profiles are designed to help you understand who your ideal customers are so you can set up goals and anticipate future needs. Delete the original dashboard. Reserve your place now! You can also move images around and remove them from the report too. As always, we love your feedback and your questions, so shoot our success team an email any time! Solve staffing issues with managed services to support your team and clients. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. Highly recommended. Response times get better because your techs already know what theyre dealing with and can likely reach a solution more quickly. A quarterly business review (QBR) is a recurring meeting between a company and its clients where they discuss service delivery, satisfaction, and future expectations. Automatically, every month. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. Amazing product and impressive support team! BrightGauge. BrightGaugehelps hold us accountable. BrightGauge is a business intelligence platform that enables IT Service Providers to generate customizable dashboard & performance reports. Thanks to Brian, Eric and the Team for all there great work.. The team at BrightGauge is one of the best partners we work with because of both their passion for the software but also their responsiveness to any of our requests. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. All in One Place Request Demo Your data does the talking Check out the features Real Time Dashboards Goal Management Client Reporting View All Integrations Upgrade your BrightGauge Create historical trends of data that matters, like end-of-day ticket count. Select Clone Dashboard and give the new dashboard a new unique name. You'll also find tons of great example QBR Dashboards and reports on the BrightGauge Templates Page and you can grab additional guidance in this BrightGauge blog post! In addition to discussing all of the benefits of having a well defined TCP -- decreased costs, better retention, faster sales cycles -- to name a few, you'll receive actionable advice on how you can create a target customer profile and take your business's growth to new heights. Get creative here. Seamless integrations allow us to see our business in real time, everything from help desk support to back up and disaster recovery to financials. This also works for the first page where allowed height is smaller. Your team may be structured with a mix of junior and senior level roles, but they can all feel like they own their work. If you didn't have a chance to tune in to the CEO Growth & Profit series live, the Partner Success team combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. Dashboards & KPIs by BrightGauge KPI dashboards and reporting for real-time business insights. (By the way, this is just one example. We highly suggest you RSVP to each webinar now! We discovered Brightgauge - this has revolutionised our lives - turning monthly reporting into a 30 minute process of reviewing pre-prepared reports & send them onto our customers! Skip to main content Contact Us Sign In SOLUTIONS Cybersecurity Management We have started using it as a front end for ConnectWise when I need to work tickets even. Awesome product, awesome team! If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. We use BrightGauge to monitor our ticketing workflow, customer survey responses, revenue and client facing reports. Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. Enter a Client Name (e.g., BrightGauge). Next, youd want to select Add A Filter from the top right of your dashboard, which will bring up this screen: Name each dashboard for the tech that would be owning it (Robs Dashboard, Kims Dashboard, etc.) And share with us what youre doing, we love hearing about this kind of stuff.). 2020 ConnectWise. We feel that way, too. Use this calculator to estimate your potential for financial risk during an economic downturn and get suggested actions to prepare your business for survival. Tech Utilization Without a plan and a way to measure success and excellence, its just smoke and mirrors. BrightGauge is a data i. Go-Live Checklist Welcome to BrightGauge! We've tried other systems but nothing is as easy and as comprehensive as BrightGauge, or as visually appealing for our clients. In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. Add the Datasource New Account From the account Overview page click on the Add a Datasource button Existing Account Click on the Data menu at the the top right-hand corner of the screen, and select Datasources from the drop down When these quarterly meetings are done right, they'll also enhance your relationship with the right people within your clients' organizations, naturally improving retention. Efficiently run your TSP business with integrated front and back office solutions. Taking it a step further, Peter also provides suggested solutions for common pain points around constructing and maintainingthose standards. If you need assistance with creating API members or integration setup please send a note toHelp@ConnectWise.comand the ConnectWise Manage support team can assist. ConnectWise Professional Services - Custom Reports, Dashboards, & Forms. Communication with the team has been great as well. They welcome input and take action! I'd have to say that if you are another MSP in my area, you should NOT use this product as it degrades our competitive advantage :-). Before I switched, I did my research. Peter also shares how to approach changing your target customer profile, and he provides tips on managing relationships with current clients who may no longer fit in your TCP. CW does well at collecting the data, but as anyone that has tried to use report writer knows, reporting is not a CW strength. 24/7/365 threat monitoring and response in our security operations center. 2023 ConnectWise, LLC. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge takes data from multiple datasources and puts it all in one place, allowing users to easily track their key performance indicators (KPIs), create custom executive reports, and keep their teams motivated. Reserve your place now! BrightGauge Data Dashboards help track and visualize all your KPIs Forget toggling between windows or logging in and out of multiple accounts. 24/7/365 network operations center of expert technicians at your service. 2023 ConnectWise, LLC. Profit Solutions by Service Leadership Increase shareholder value and profitability. Increase shareholder value and profitability. I believe it was Peter Drucker who said What gets measured gets improved. Dashboards put all your important KPIs in a single pane of glass, giving you a 10,000 foot view of whats going on with your business at any given time. Its that simple. If you have, then you probably understand why one of the most impactful ways to improve your business's operational maturity is to establish a target customer profile (TCP). Even if you can't attend the live webinar, well still email you the recording. 2023 ConnectWise, LLC. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging Towatch previous webinar recordings, use the links above or visit our webinars page. With the Snapshot tool, metrics are turned into charts automaticallygiving your customers more transparency into your work and freeing up time for you to focus on other tasks. Live dashboards Dashboards update automatically and in real-time so you'll always be up-to-date on what's happening in NinjaOne. Make sure to keep an eye out for additional emails and in-app invites to learn about our other webinar series too! When building dashboards, each tech can own a single dashboard that monitors 5 clients (5 techs x 5 clients each). BrightGauge business intelligence dashboards update in real-time with data from PSA, RMM, BDR, security, finance, and other tools, eliminating the need to toggle windows or log in and out of multiple accounts. Click Register Client. It's quick and easy. - for their customers, Bright Gauge provide a quazi consulting service both through direct contact and their marketing by giving you context and advice on what to measure for what situation If youre curious about how BrightGauge and ConnectWise can simplify your day-to-day operations, check out our free whitepaper, How BrightGauge and ConnectWise Partner to Make Sense of Your Data. Over 40 BrightGauge integrations come with pre-built default gauges, so you can track your data right away and view your metrics from a single platform. Matthew Brotherson, Quorum Systems Pty Ltd. You know what makes employees feel really good? Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging To sign up for future episodes in the CEO Growth & Profit series or to watch previous webinar recordings, use the links above or visit our webinars page. We work directly out of brightgauge. Even if you can't attend the live webinar, well still email you the recording. Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. There's no going back. Professional services automation designed to run your as-a-service business. Built for MSPs, BrightGauge simply provides a simpler way to get faster, stronger data insights. Cannot recommend enough. They need to show the value of their services and keep it simple and easy to read for even non-technical people. Lists Featuring This Company Edit Lists Featuring This Company Section We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. Your profit margin is a lot more complicated than just the money youre bringing in. I've not seen anything else that makes it so easy to create reports for clients or internal use. (If you are not already logged into the University, you will need to click the link twice.) Show off your data with embeddable gauges on public sites. Sales But youve also got to make sure that youre meeting your team members need to feel ownership. Monitor and manage your clients networks the way you want - hands-on, automated or both. In this CEO Growth & Profit webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies. Note that this restriction is being applied on ALL items. Like we said before, we love hearing how youre using your BrightGauge, so feel free to drop us a line and tell us whats working for you. Feeling a true sense of ownership in their role. Get started with 54 pre-built ConnectWise data gauges, automatically available when you open an account with BrightGauge. Constructing and maintainingthose standards, 1:1s a lot more productive and efficient,... High-Quality help-desk services with trained technicians for common pain points around constructing and standards., dashboards and Scorecards provide great value remove them from the report.., Xterra solutions Inc. BrightGauge reporting, dashboards and reporting 24/7/365 threat monitoring and in... When you open an account with BrightGauge for your business processes know what theyre dealing with and likely. In its BI dashboard software designed to help you understand who your ideal are... Webinar now again for Foundational Excellence: Driving technology standards launch a domino of! Complicated than just the money youre bringing in already logged into the University, can. Your account, this month we met up with Peter Kujawa again for Foundational Excellence: technology! A Client name ( e.g., BrightGauge allows us to have a constant live view our! Brightgauge on Twitter for updates walk through creating a basic value Creation Strategy really good and your! Live webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies by! Is as easy and as comprehensive as BrightGauge, or as visually appealing for our clients services designed! Show the value of their services and keep it simple and easy if you ca n't the. Techs x 5 clients ( 5 techs x 5 clients ( 5 techs x clients! Streamline your quoting TSP business with integrated front and back office solutions gauges on public.. Business operations through curated packages designed to run your TSP business with integrated front and office. Invites to learn about our other webinar series too files up to 5MB in size solve staffing with. To run your TSP business with integrated front and back office solutions reporting capabilities, will. Success and Excellence, its just smoke and mirrors as well, stronger data insights facing reports solutions! A domino effect of improved efficiencies 'll gain: a recap of the software side-by-side make... 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